We strive to make the Rialto safe for all patrons and we ensure that each show has a substantial security presence that is commensurate with the nature and number of attendees. The best guideline here is to know your child and what they can handle at their age. Any security or conflict issues that comes up during the course of a show will be handled professionally with an emphasis on protecting the patron.
The Rialto Theatre does not grant refunds or exchanges for any currently scheduled shows.
For rescheduled events: Original tickets are still valid for the new date, or you may opt for 100% refund if you are not able to attend the new date. Redeemable 30 days from the announced reschedule.
For cancelled events: Purchasers for events that have been cancelled will receive a 100% refund on their tickets. Refunds will be issued from the original location of purchase. Please contact [email protected] with any questions.
Received credit due to COVID-19 shut down can be used on ticket purchases for upcoming eligible events taking place through 10/31/22.
While we don’t frequently have job openings, you are more than welcome to drop off your resume or fill out an application at the Box Office Tuesday-Saturday 12pm-5pm, or express interest via email at [email protected]. Anyone is welcome to put in an application to work at the Rialto Theatre. We will pass all information along to the appropriate hiring manager.
The Rialto Theatre does not allow patrons to bring weapons or items that can be used as weapons into the Theatre.
This includes, but is not limited to the following:
- Wallet Chains
- Knives of any variety
- Spiked Chokers or Bracelets
- Brass Knuckles
When you come to a show you are always given the option of returning such items to your car. If you elect not to do so, we take the items and do not return them after the show.
Usually meeting the artist is not possible unless there’s an officially arranged meet-and-greet. Some artists offer VIP meet-and-greets at a higher ticket price, which are typically available on Ticketmaster.com or the artist’s fan club and website.
The Rialto Theatre does not sell backstage passes that guarantee the opportunity to meet artists.
While the opportunity to accommodate this request is rare, all you have to do is ask! We may be able to accommodate this request on the night of the show in question.
We do not sell tickets on Tickets On Sale, Seat Geek, Stub Hub, Vivid Seats or any other third party resale sites nor do we have the ability to assist with any third party purchasing issues. If you have any questions or concerns, please feel free to call or email us and ask before you purchase. Emails can be directed to [email protected].
The Rialto Theatre does not advise purchasing tickets from craigslist, ebay, third party ticket resellers/scalpers, street vendors, or other private parties and cannot guarantee the validity and subsequent admission on such tickets. We are not responsible for refunds in the event of a show reschedule or cancellation of any third party purchased tickets. The Rialto Theatre is not responsible for account/ticket issues taking place due to third party purchasing, and all inquiries must instead be directed to the third party that was purchased from by the purchaser themselves.
All talent inquiries can be submitted to [email protected]. You can also mail a press kit to P.O. Box 1728, Tucson, AZ 85702 Attn: Booking.
Please do not stop by the Theatre or expect to discuss your band with anyone in person. Phone calls are also discouraged.
No smoking of any kind is permitted inside the Theatre, this includes eCigs and other vape products. You may smoke freely outside on the Patio.