Re-entry is never permitted for guests under the age of 21. For guests of legal drinking age, it depends on the show, but as with most theatre-sized concert venues, re-entry is usually not allowed. Please keep this in mind when planning your evening.
Our Box Office staff would be happy to assist you with your ticket purchase during other events. However, please keep in mind they may be busy assisting other guests in matters regarding that evenings event. The best time to purchase your tickets will be before the venue doors open for the evening and once the headliner has started their set.
If you’re having an issue on the night of a show, ask to speak to a manager and we will do our best to make things right.
If it’s before the show has happened, please email us at [email protected] or call us at (520) 740-1000 during box office hours and we’ll get it straightened out for you. If we miss your call, please leave a voicemail and we will get back with you as soon as possible.
Will Call tickets are available for pick-up 1 hour prior to the door time on the night of the show. We cannot guarantee tickets can be printed or picked up any sooner than this time frame.