What is your bag policy?

To provide a safer environment for the public and significantly expedite fan entry into our venues, Rialto Theatre & 191 Toole will be instituting a clear bag policy on March 1st, 2022.

The policy limits the size and type of bags that may be brought into our venues. The following is a list of bags that will be accepted for entry:

  • Bags that are clear plastic or vinyl and do not exceed 12” x 6” x 12”
  • One-gallon clear plastic freezer bags (Ziploc bag or similar)
  • Small clutch bags, approximately 5” x 7”

All bags subject to search.

Clear bags are available for sale at the box office.

Who is the the Rialto Theatre Foundation?

The Rialto Theatre Foundation, providing entertainment at The Rialto Theatre and 191 Toole, is a 501 (c)(3) non-profit organization dedicated to the stewardship of the historic Rialto Theatre and to offering the most diverse possible array of entertainment for Tucson and its valued guests. We understand that entertainment comes in all forms such as bands, comedy, drag shows, speakers and the occasional film screening. We strive to create lifelong, positive memories for guests to guarantee the most enjoyable concert experience.

How do I find out about events taking place at the Rialto Theatre or 191 Toole?

Our full calendar is available HERE. This is the best place to find detailed show information and direct links to purchase tickets from our only online sales platform through Ticketmaster.com.

You can also sign up for our email list to directly receive information about our upcoming shows and events.

The Rialto Theatre Box Office is also a great source of information and is reachable at 520-740-1000, 12pm-5pm Tuesday through Saturday. Any additional inquiries can also be made by emailing [email protected].

How can I purchase tickets?

Tickets to all Rialto Theatre and 191 Toole shows can be purchased directly from Ticketmaster.com, RialtoTheatre.com and at local Bookman’s locations. We also provide options to purchase tickets in person or over the phone at the Rialto Theatre Box Office on 318 E Congress St.

Our normal box office hours are Tuesday thru Saturday 12pm-5pm and can be reached by phone at 520-740-1000. We are also open later during show nights for a limited time.

The Rialto Theatre strongly suggests you purchase tickets only from the box office directly, Ticketmaster.comRialtoTheatre.com and local Bookman’s locations.

The Rialto Theatre does not advise purchasing tickets from craigslist, ebay,  street vendors, third party ticket resellers/scalpers (Tickets On Sale, Seat Geek, Stub Hub, Vivid Seats etc.) or other private parties, and cannot guarantee the validity and subsequent admission on such tickets. We are not responsible for refunds in the event of a show reschedule or cancellation of any third party purchased tickets. The Rialto Theatre is not responsible for account/ticket issues taking place due to third party purchasing, and all inquiries must instead be directed to the third party that was purchased from by the purchaser themselves. 

If you have any questions or concerns, please feel free to call or email us and ask before you purchase. Emails can be directed to [email protected].

Where is the Rialto Theatre located?

The Rialto Theatre is located at 318 E Congress St.

For your convenience we have created a Google maps, which can be found HERE, with nearby food and beverage establishments as well as the locations of nearby parking garages, including two within 50 yards of the front entrance.

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Do you serve alcoholic beverages? What about food?

Yes, the Rialto serves beer, wine and cocktails in addition to energy drinks, various sodas, and good old-fashioned water. Service of alcoholic beverages is of course limited to those 21 years of age and older, and strictly enforced.

We don’t have much in the way of food offerings, but we have a popcorn machine and a fine assortment of chips available for snacking.

For your convenience we have created a Google maps, which can be found HERE, with nearby food and beverage establishments.

<iframe src="https://www.google.com/maps/d/u/0/embed?mid=10z98fWjMlltxlnly22m8-e6Bx6Le4eA&ehbc=2E312F" width="640" height="480"></iframe>

Is there an age restriction for attending events at Rialto Theatre?

 

  • No child under the age of 3 is allowed to attend a Rialto Theatre event.
  • We do not recommend children under the age of 6 to attend shows unless
    the performance is designed specifically for children, such as Dinosaur
    World.
  • Children ages 3 to 10 MUST have ear protection prior to entry. We
    will request to see ear protection before entry into the venue.
  • All attendees, including children, must have a purchased ticket for the
    show.

Any show at Rialto Theatre or 191 Toole with an age restriction of 16+, 18+ and 21+ requires a photo ID for entry. NO EXCEPTIONS. Please plan accordingly when attending these shows at our venues. All attendees must have a US government-issued ID to purchase alcoholic beverages. 

Am I guaranteed a seat?

Rialto Theatre show seating falls into the following categories:

  • Reserved Seating, meaning that every ticket represents an assigned seat chosen by you during your purchase.
  • General Admission Seating**, meaning there isn’t assigned seating, but there will be enough seats for all in attendance.
  • General Admission with Reserved Seating, meaning the floor in front of the stage will be standing room only but the balcony will be available for seating. GA or RS ticket type is decided by you at the time of your ticket purchase.
  • General Admission, which essentially means “Standing Room Only.”

We also make seating available to anyone with special needs – ie, you recently broke your leg, or you’re pregnant or you have a disability and would like to sit down. Please click HERE for more details.

** For General Admission shows there will occasionally be seats made available at the back of the main floor area or in the balcony on a first-come first-served basis. The decision to make seating available for GA shows is made on the day of the event and we will not be able to offer seating information ahead of time.

Are there accessible seating options for guests with disabilities and their companions?

Yes, we offer accessible seating options for guests with disabilities and their companions.

For RESERVED SEATING shows: We recommend contacting our box office directly at 520-740-1000. Our box office staff will be more than happy to assist you in selecting seats that are accessible and offer the best view for the performance.

For GENERAL ADMISSION shows: We kindly request that you reach out to us at least 48 hours in advance via email at [email protected]. By doing so, we can make sure to prepare and provide the necessary arrangements to cater to your specific needs.

Where can I park?

The Rialto Theatre does not have its own parking. Street parking in the area is metered Monday-Friday until 5pm and subject to availability.

For your convenience we have created a Google maps, which can be found HERE, with nearby parking garages, two within 50 yards of the front entrance as well as nearby food and beverage establishments.

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